Contact Us

Please Note: Medical problems can not be assessed via this service. If you are concerned about your health, you should consult a medical professional in person or call NHS Direct on 0845 46 47. For urgent medical issues, contact your GP, go to your nearest Accident and Emergency Department or call the emergency number (999 or 112).

Please read details below to help make sure you contact the correct person. This will ensure that there are no delays in receiving a response to your contact/query.

Please check your telephone provider charges before deciding which number will be cheaper for you to use, as individual packages vary.

Changing or cancelling your appointment

It is important for your treatment that you attend your scheduled appointment.

If there are unavoidable reasons that mean you can’t make your scheduled time, and your appointment is more than 24 hours away you can cancel your using the contact form.

If your appointment is within the next 24 hrs please call us on 020 3447 9393, otherwise please call the relevant hospital numbers below:

Eastman Dental Hospital
020 3456 2300.
Heart Hospital
020 3456 6069
National Hospital for Neurology and Neurosurgery
For patients attending outpatient appointments
020 3448 4777 for patients with booked admissions
020 3448 4774
Royal London Hospital for Integrated Medicine
For patients attending outpatient appointments
020 344 82000 for patients with booked admissions call 020 3448 4774
Hospital for Tropical Diseases
020 3456 7014
University College Hospital (inc A&E and maternity)
020 3456 7014
Royal National Throat, Nose and Ear Hospital
020 7681 7300

Patient Advice and Liaison Service (PALS)

If you are a patient, relative or carer with any concerns.
Click here to find out more about PALS at UCLH.

Complaints, comments and suggestions

If you would like to make a formal complaint or would like to make a compliment. Please read our guidance on making a formal complaint before you submit your complaint.

GP queries

If you are a GP and have any questions or comments.
Information on referrals and rapid access clinics can be found in our health professionals section of this website.

Board of directors

If you would like to contact the board of directors.
Click here to view the board of directors profiles.

Governing body

If you would like to contact your representatives on the governing body.

Membership team

If you are intersted in becoming a member, standing for governor, want to know about or attend a MembersMeet or are a current member and want to tell us about any changes to your information.

Freedom of Information request

To request information from UCLH under the Freedom of Information act. Click here to find out more about Freedom of Information at UCLH and what details you are required to provide.

Interpreting services

This service is provided through Language Line Interpreting Services. Language Line works with many public and private sector organisations providing a 24 hour telephone service which connects you to a qualified interpreter in under a minute. Click here to read more.

Media enquiries

If you have a media enquiry or filming request, or would like to contact a member of the media team please call 020 3447 9506 or click here to use our online contact form.